The General factor: what auditors check
The General factor covers financial responsibility (Part 387) and the general FMCSRs (Part 390) — your insurance, your USDOT number registration and marking, and the baseline recordkeeping every motor carrier owes. Auditors confirm you carry the required minimum insurance and that your registration is accurate and current.
What records does the auditor check for this factor?
- Proof of the required minimum levels of financial responsibility (insurance filings)
- Your USDOT number registration and biennial update (MCS-150) accuracy
- USDOT number marking on each commercial motor vehicle
- Accident register and copies of accident reports required under Part 390
Common failures on the General factor
- Operating without the required minimum financial responsibility in effect (§ 387.7(a) — an acute, automatic-failure violation)
- Not keeping proof of financial responsibility at the principal place of business (§ 387.7(d))
- Making fraudulent or intentionally false statements on a required record (§ 390.35)
- Failing to maintain copies of required accident reports (§ 390.15(b)(2))
How is the General factor scored?
In a new-entrant safety audit, each acute violation is assessed 1.5 points and each critical violation 1 point (49 CFR Appendix A to Part 385). Points for General come from acute and critical violations of Parts 387 and 390 found in your records.
Acute and critical violations under the General factor
This factor is scored from 6 acute/critical regulations on the official list in 49 CFR Appendix B to Part 385, including 2 that can automatically fail the audit under 49 CFR 385.321.
- § 387.7(a) — Operating a motor vehicle without having in effect the required minimum levels of financial responsibility coverage (automatic-failure)
- § 387.7(d) — Failing to maintain at principal place of business required proof of financial responsibility (critical)
- § 387.31(a) — Operating a passenger carrying vehicle without having in effect the required minimum levels of financial responsibility (automatic-failure)
- § 387.31(d) — Failing to maintain at principal place of business required proof of financial responsibility for passenger carrying vehicles (critical)
- § 390.15(b)(2) — Failing to maintain copies of all accident reports required by State or other governmental entities or insurers (critical)
- § 390.35 — Making, or causing to make fraudulent or intentionally false statements or records and/or reproducing fraudulent records (acute)
Common questions
- What does the General factor check in a new-entrant audit?
- Financial responsibility (insurance) under Part 387 and general FMCSR requirements under Part 390 — your USDOT registration, USDOT-number marking, and required recordkeeping. This grouping is defined in 49 CFR Appendix A to Part 385.
- Can an insurance lapse fail my new-entrant audit?
- Yes. Operating without the required minimum levels of financial responsibility (§ 387.7(a)) is an acute violation and one of the 16 regulations that can automatically fail the audit under 49 CFR 385.321.
Prep your own new-entrant audit
The CarrierReady Audit-Prep Kit gives you fillable templates mapped to all six factors — driver qualification files, a written maintenance program, a drug-and-alcohol testing policy, an accident register, and a document-by-document checklist.
See the kitPrimary sources
- 49 CFR Appendix A to Part 385 — verified as of 2026-07-04
CarrierReady is an independent audit-preparation tool — not legal advice, and not affiliated with, endorsed by, or connected to the FMCSA or any government agency; always verify against the official regulations at ecfr.gov.